Thank you for visiting our website. We would appreciate you taking a few minutes to answer our brief online survey. Your comments will be very useful in helping us understand your key areas of interest and feed into our ongoing development. In return you will be entered into a prize draw to win BFI DVDs worth £200. All information provided will be kept anonymous . Names and contact details are strictly for use in our prize draw and will not be passed on to any third parties. Thank you!

1.	How did you get to our website today?
	By typing in www.bfi.org.uk
	Search engine with the intention of visiting the BFI website
	Search engine results
	Search engine results for BFI IMAX
	Link from another site
	Link from an email
	Book-marked on my computer
	Other, please specify

2.	Which part of the BFI website have you visited today? Please tick all that apply
	BFI homepage
	BFI Southbank
	BFI IMAX
	Around the UK
	Festivals
	Education
	Film & Television database
	Library/Information Services
	Screenonline
	Sight & Sound
	Members Area
	Other

3.	Did you come to the BFI website.... Please tick all that apply
	To buy tickets
	To find out more about the BFI
	To find out about a particular film
	To find out about a particular subject I'm interested in
	To find out what's on at BFI Southbank
	To find out about the Mediatheque at BFI Southbank
	To find out what's on at BFI IMAX
	To find out about BFI membership
	To purchase membership
	To buy a book
	To buy a DVD
	Other, please specify

4.	Did you find what you were looking for today?
	Yes
	No
	Partially
	n/a

5.	How satisfied are you with the following aspects of BFI DVDs?
		v. satisfied		satisfied		unsure		not satisfied		v. unsatisfied
	Overall satisfaction with BFI DVDs
	Satisfaction with range of BFI DVDs
	Satisfaction with value for money

6.	How satisfied were you with the purchasing experience?
		v. satisfied		satisfied		unsure		not satisfied		v. unsatisfied		n/a
	Planned Purchase
	Spontaneous Purchase

7.	How satisfied are you with the following aspects of our website?
		v. satisfied		satisfied		unsure		not satisfied		v. unsatisfied
	Overall satisfaction
	Ease of navigation
	Content

8.	Please specify any problems or difficulties you experienced on our website

9.	Have you accessed any of the following areas on the BFI website in the past 6 months (over and above your visit today)? Please tick all that apply
	BFI homepage
	BFI Southbank
	BFI IMAX
	Around the UK
	Festivals
	Education
	Film & Television database
	Library/Information Services
	Screenonline
	Sight & Sound
	Members Area
	Other

10.	Please use this space for any other comments you have

The BFI is a publicly funded organisation and we need to gather demographic information to help ensure that we are meeting the needs of diverse audiences. Some of these questions may be slightly more personal, if you prefer not to answer them please tick 'prefer not to say'.

11.	Are you....
	Male
	Female
	Prefer not to say

12.	Which of the following age bands apply to you
	Under 18
	18-24
	25-34
	35-44
	45-54
	55-65
	65+
	Prefer not to say

13.	Where do you live?
	London
	South East England
	Rest of UK
	Outside UK
	Prefer not to say

14.	Your Ethnic Background
	White
	Asian or Asian British
	Black or Black British
	Chinese
	Other Ethnic Group
	Dual Heritage
	Prefer not to say

15.	Do you identify as disabled?
	Yes
	No
	Prefer not to say

16.	Would you like to be contacted to become part of a BFI website user group?
	Yes
	No
	I'm already part of a BFI website user group

Please leave your contact details below if you'd like to be entered into the prize draw

17.	Name

18.	Email address

19.	Postcode

Please press submit Thank you for your participation