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Help and FAQ

Frequently asked questions and ways to get in touch.

BFI offices

21 Stephen Street
London W1T 1LN
Telephone: +44 (0)20 7255 1444

BFI Southbank

Belvedere Road
South Bank
London SE1 8XT
Tickets office: +44 (0)20 7928 3232


1 Charlie Chaplin Walk
London SE1 8XR
Tickets office: +44 (0)330 333 7878

In this section

  • Frequently asked questions

    Answers to common questions about our activities and services.

  • Contact us

    You can get in touch with different BFI teams using our online contact forms.

BFI complaints procedure

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