This accessibility statement applies to www.bfi.org.uk

Our aims

The BFI is committed to making this website useful for everyone.

We use the Web Content Accessibility Guidelines (WCAG) 2.1 to improve the accessibility of our pages. There are 3 levels of accessibility: A, AA and AAA.

We work towards being AA compliant. At present we have partially met these criteria and continue to work towards achieving full AA across the site.

This website is run by the British Film Institute (BFI). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts via browser or plugin
  • zoom in up to 500% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader including the most recent versions of JAWS, NVDA and VoiceOver.

We’ve also made the website text as simple as possible to understand. 

AbilityNet has more information about how to make your computer, laptop, tablet or mobile easier to use.

How we tested for accessibility

We have worked with Zoonou, a software and Quality Assurance testing agency who specialise in accessibility testing, to carry out testing across a representative range of pages and components. 

The website was tested with the following:

List of assistive tools, browsers, operating systems and device environments used in testing.
Assistive tools Browser/OS/device environment
Jaws (screen reader) IE11 -  Windows 10
NVDA (screen reader) Firefox (latest build) — Windows 10
ZoomText (magnification) IE11 — Windows 10
Dragon Naturally Speaking (speech recognition) IE11 — Windows 10
VoiceOver (Mac OS) (screen reader) Safari (latest build) — macOS 10.13
VoiceOver (iOS) (screen reader) iPhone 7 — Safari (latest build) — iOS 13
TalkBack for Android (screen reader) Google Pixel 3 — Chrome (latest build)- Android 10

This accessibility statement does not cover the following BFI services:

As part of our longer term road map we will continue auditing and improving these services or to retire these services and pull the content into this accessible bfi.org.uk platform.

Reporting accessibility problems with this website

If you have issues with using parts of our website or identify accessibility issues that we’ve not stated, please do get in touch with us so that we can look to address them via email or the feedback form at the bottom of each webpage:

Email: customerfeedback@bfi.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The BFI is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We’re continuing to work with our accessibility partner Zoonou, running regular accessibility testing of our website and routinely addressing issues that occur.

Preparation of this accessibility statement

This statement was prepared on 15 August 2020. It was last reviewed on 20 September 2021

This website was last tested on 6 April 2021. The test was carried out by Zoonou. We tested with pages that featured new functionality that had been developed in recent months. 

An annual accessibility audit of the website will be carried out in October 2021.