Our aims

The BFI is committed to making this website useful for everyone.

We use the Web Content Accessibility Guidelines (WCAG) 2.1 to improve the accessibility of our pages. There are 3 levels of accessibility: A, AA and AAA.

We work towards being AA compliant. At present we have partially met these criteria and continue to work towards achieving full AA across the site.

You should be able to:

  • change colours, contrast levels and fonts via browser or plugin
  • zoom in up to 500% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader including the most recent versions of JAWS, NVDA and VoiceOver.

AbilityNet has more information about how to make your computer, laptop, tablet or mobile easier to use.

How we tested for accessibility

We have worked with Zoonou, a software and Quality Assurance testing agency who specialise in accessibility testing, to carry out testing across a representative range of pages and components. 

The website was tested with the following:

List of assistive tools, browsers, operating systems and device environments used in testing.
Assistive tools Browser/OS/device environment
Jaws (screen reader) IE11 -  Windows 10
NVDA (screen reader) Firefox (latest build) — Windows 10
ZoomText (magnification) IE11 — Windows 10
Dragon Naturally Speaking (speech recognition) IE11 — Windows 10
VoiceOver (Mac OS) (screen reader) Safari (latest build) — macOS 10.13
VoiceOver (iOS) (screen reader) iPhone 7 — Safari (latest build) — iOS 13
TalkBack for Android (screen reader) Google Pixel 3 — Chrome (latest build)- Android 10

Where we can improve

We have worked hard to meet the AA level criteria but know that there are areas we still need to improve upon, the following areas are not currently accessible:

The accessibility does not cover the following BFI services:

Get in touch

If you have issues with using parts of our website or identify accessibility issues that we’ve not stated, please do get in touch with us so that we can look to address them via email or the feedback form at the bottom of each webpage:

Email: customerfeedback@bfi.org.uk

Originally published: 14 September 2020.