The Manager and the Law: Liability: You and the Customer (1985)

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Synopsis

Deals with the intricacies of the Trade Description Act 1968, the Sale of Goods Act 1979 and Unfair Contract Terms Act 1977. Highlights some of the requirements and liabilities placed on organisations and managers both in terms of the statements they make about the g oods and services they supply and the quality of the actual goods and services they provide. Accompanied by a booklet. Intended for all levels of management, supervisors and staff.

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